Refund policy

Our 60-day guarantee

Use any NOTOXMD product for up to 60 days. If you’re not happy with it, you can return it for a refund of the product price, even if it has been opened or partly used.

How to return

1. Email info@notoxmd.com within 60 days of delivery with your order number.
2. We’ll reply with return instructions and the return address.
3. Send the product back. Once it arrives, we’ll refund the product price to your original payment method.

No photos and no forms. The guarantee applies once per product, per customer. Original shipping costs and the cost of postage to return the product aren’t refundable under this guarantee.

Damaged, faulty or lost orders

If your order arrives damaged or faulty, or doesn’t arrive, email info@notoxmd.com and we’ll replace or refund it at no cost to you.

Your rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. This guarantee is in addition to those rights.

For any other questions, please send an email to info@notoxmd.com.